United States

P.O. Box 557
York, PA 17405
USA

1-800-892-6594

Click here to email US office

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Canada

5430 Harvester Road
Burlington, ON
Canada

1-800-382-3699
1-905-333-1654
Fax: 1-905-333-3892

Click here to email Canada office

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Liner Ordering

• Standard Liner orders from the Price Book using a Part number does not require a drawing.
• Special Liners require a signed drawing prior to being sent to production.
• Customer Service will design any shape or size pool as long as it meets the guidelines set forth by APSP standards.

Shipping Guidelines

• a 48 hour lead time is appreciated for an in-stock pool shipment.
• All items ship F.O.B York or Lockport
• When shipments are received they should be counted to make sure all parts are there and there is NO damage. If parts are missing or damaged, a freight claim should be filed with the carrier.

Return Goods Policy

• For all items needing to be returned, the dealer must call the RGA coordinator for an RGA form.
• Please have the invoice number of the original shipment when requesting the RGA.
• After the RGA is requested, the items should be returned within 30 days. Credit will then be issued to your account. There is a 20% restocking charge for new items returned that were not used.